Resolved -
This incident has been resolved.
Nov 15, 07:07 EST
Update -
The root cause was a spike in background processing job requests, consuming resources on the API servers. By redistributing the workload, we have worked off the entire backlog. We will continue to monitor the fix for complications.
Nov 14, 14:03 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 14, 13:31 EST
Update -
A fix intended to improve the response time for some API-related background tasks caused failures in several real-time API tasks. We have deployed a fix to mitigate that impact.
Nov 14, 12:41 EST
Update -
We are continuing to work on a fix for this issue.
Nov 14, 12:12 EST
Update -
We are continuing to work on a fix for this issue.
Nov 14, 12:12 EST
Identified -
The issue has been identified and a fix is being implemented.
Nov 14, 11:16 EST
Investigating -
Many users are experiencing increased load times on platform pages. We are investigating the situation.
Nov 14, 10:56 EST